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We are committed to safeguarding the privacy of our customers and contacts. In this policy we explain how we will treat and use your personal information. We are registered as a data controller with the UK Information Commissioner's Office and our data protection registration number is Z1881310.
Personal information is data which personally identifies you, such as your name, address, email address, payment details or any other data from which you could be identified.
We may update this policy from time to time on our website and recommend that you check this page occasionally to ensure that you are aware of any changes.
We may collect, store and use the following:
The personal information we collect from you or you submit to us through our website (such as when you register to receive our newsletters or make an enquiry) will be used for the purposes specified in this policy or on the relevant page of our website.
The following are examples of how we may use your personal information:
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud protection and compliance purposes.
If you have given your permission, we may contact you by post, email or telephone with marketing communications relating to our products and services and business.
We will not (without your consent) supply your personal information to any third party for the purpose of their own or any other third party's direct marketing.
If you prefer not to receive any direct marketing communications from us, you may opt out of receiving these at any time. Please see the Your rights and Contact us sections below for further information.
We may disclose the personal information we collect from you to:
To enable us and other companies in our group to make credit or other financial decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search).
We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked.
Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information or we suspect fraud, we will record this.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can:
Information that we collect from you including via our website (such as when you register to receive our newsletters or make an enquiry) may be stored, processed and transferred between our offices in the UK, Turkey and Egypt, to enable us to provide you with the services you have requested and/or administer our relationship with you.
If we need to transfer your personal information outside of the European Economic Area we will either do so with your consent or that transfer will be subject to a European Commission approved contract that will safeguard your personal information.
Personal information that we process for any purpose will not be kept for longer than is necessary. When you sign up for our regular newsletters for example, you will keep receiving these indefinitely until you opt out, until the publication/s cease to exist or until your relationship with Sunseeker London has ended.
Personal information that you publish on our website (if you comment on our blogs for example), will remain on our website. The comments you publish may be available via the internet around the world and we cannot prevent the use or misuse of this information by others.
We will use technical and organisational measures to safeguard your personal information and take reasonable precautions to prevent the loss, misuse or alteration of your personal information. For example:
We cannot, however, guarantee the security or integrity of all data as the transmission of information over the internet is inherently insecure.
You can ask us to provide you with any personal information we hold about you (this is called a Subject Access Request). If you wish to exercise this right, you should:
Please note that we may withhold personal information that you request to the extent permitted by law.
You have the right to require us to correct any inaccuracies in the personal information we hold about you free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Personal information that we store about you may be linked to the information stored in and obtained from cookies.
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested e.g. to enable you to make enquiries about the yachts and the services that we offer for sale.
If you wish, you can set your browser not to accept cookies. The following websites show you how to remove cookies from your browser. However, some of our website features may not function if you choose not to accept cookies.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org
Our website includes hyperlinks to, and details of, third party websites over which we have no control. We are not responsible for the privacy policies and practices of third parties.